What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals through bKash, Nagad or Rocket, and keep your account secure. That includes your mobile number, payment transaction records, device identifiers when you use our app, and
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session data when you browse the lobby or place a bet on cricket markets or live casino tables. We use this data to complete your deposits, send withdrawal confirmations, detect unusual account activity, and improve the way our platform works on your device. We do not
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share your payment details with third parties outside our licensed payment processors and fraud-prevention partners. Your data stays within our systems unless local law requires us to disclose it to regulators or law enforcement in eligible regions. You can request a copy of the personal data
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we hold, ask us to correct it if it is wrong, or request deletion where local law permits. Availability of these rights depends on the legal framework in your jurisdiction and eligible regions. We retain transaction records for the period required by financial regulations, typically several
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years after your last activity, then archive or delete them according to our data retention schedule. Cookies and tracking tools help us remember your login state, keep your session secure, and understand which games and features you use most so we can adjust the lobby layout
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and payment options. You can manage cookie preferences in your browser settings, though some features like account login and secure deposit processing require essential cookies to function.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.